Shipping policy
Processing Times
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
During product launches, sales, or holiday periods, processing times may be slightly longer.
Australian Shipping
We currently offer the following shipping options within Australia:
Standard Shipping
- $9.95
- FREE on orders over $120 AUD
- Estimated delivery: 3–6 business days
Express Shipping
- $14.95
- Estimated delivery: 1–2 business days
Delivery timeframes are estimates only and may vary depending on your location and Australia Post or the courier.
Local Pickup
We offer Free Local Pickup from:
Eagle Vale, NSW 2558
Orders are typically ready for collection within 1–2 business days. You’ll receive an email with pickup instructions once your order is ready.
International Shipping
We ship to selected international destinations.
Standard International Shipping
- $20 AUD
- Estimated delivery: 5-15 business days
Please note that international customers are responsible for any customs duties, taxes, import fees, or other charges that may apply in their country.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email containing your tracking information.
Shipping Delays
While we aim to meet the estimated delivery times, delays caused by couriers, weather events, customs processing, or peak shopping periods are outside of our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. By Lea is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Contact Us
If you have any questions about your order or shipping, please contact us at: